The Perpetual Way

An alternative approach with a emphasis on building perpetual relationships

We are an independently owned, dynamic property and estate management team operating in London and the Home Counties. Our geographical focus allows us to offer clients a proactive, diligent, professional and responsive service. We have gone one step further, all our clients and properties are managed by our firms Principals. 


We recognise that the property and estate management industry has gone through many changes in the past two decades, many professionals have left or are leaving the industry. With many of our competitors are being acquired and consolidating choice, we set-out to be bold and different, for our People and our Customers, focusing on the overall service delivery experience. 


Perpetual Residence was formed by our three initial founding Principals. Combined, they have over 60 years property and estate management experience between them. When Perpetual Residence was created in 2022, they were able to draw on their previous roles managing large regeneration schemes, prestigious postcode addresses, mobilised and handed over sites from construction, worked on management audits and trained/managed many of their peers within the industry.


Each Principal at Perpetual Residence has no less than 10 years experience, and has held senior positions in some of the largest managing agents operating in the United Kingdom. Our approach is to empower our People, employing Principals with the prerequisite skill, knowledge and experience to make decisions with clients, be accountable for client service delivery and building a portfolio of retained satisfied clients. 



Our growth has been organic, through recommendations, previous clients and a general perception of value for money thanks to word of mouth endorsement. As a client, you benefit from our expert knowledge within our experienced team, all are committed to building a transparent, quantifiable property and estate management package. We are proud to have the lowest property to staff ratio in the industry allowing us to proactively manage our clients most important asset, their home. 


We provide an unparalleled service by investing in our People, continuing to develop their skills and experience with our comprehensive training modules. Principals of Perpetual Residence benefit from the success of our business, each have a core specialism which they bring to the boardroom and apply daily in their roles.  


Striving to build perpetual relationships with our clients, we're fully regulated by RICS, offer a transparent and user-friendly portal, pushing information to clients, and investing back in to our business; allows us to offer clients:

  • Lowest property to staff ratio and by a Senior Member of the team
  • Technology investment to support our People, not to replace them
  • We're Client-led
  • A simple management fee structure inclusive of many extras Remain Independently owned
  • Green initiatives
  • Named Principal as your Property Manager
  • Transparent portal with reports, ticketing system, messaging tools, tracked tasks
  • Annual calendar - tracking visits from cleaners, annual inspections, meetings
  • Monthly or Quarterly reporting


  Property Management. The Perpetual way

An alternative, passionate, professional and client-led choice

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